Fixed, transparent prices
The quote you agree is the price you pay — no hidden fees added on the day.
Sofa, furniture & single items
eBay, Gumtree & Facebook Marketplace Collection and Delivery
Bought something heavy or bulky that’s collection only? We collect it from the seller, photograph it before loading, carry it with two people and place it in the room you want. Marketplace collection and delivery starts from £50 across London.
Price your marketplace collection & delivery
Hours
2 h
£100Small van, driver only · 2 h
Book 2-hour minimum, then 30-minute steps. First 10 miles included.
32
Boroughs covered
Fixed
Quotes before move day
Insured
Goods + liability
A collection service for marketplace buys
Found the perfect sideboard on Facebook Marketplace, a dining table on eBay or a wardrobe on Gumtree — but it’s collection only and won’t fit in your car? Phi Movers collects heavy and bulky marketplace buys from the seller’s address and delivers them to your door, with two people to carry anything one person can’t manage safely.
The most common thing that goes wrong with a marketplace purchase isn’t the van — it’s the item not fitting through your door, or the seller not being home. So we help you get it right before you book: check the measurements against your stairs and doorways, pay the seller directly, agree a collection window, and share the seller’s number with us.
At pickup the crew looks the item over and takes photos before it’s loaded, so you have a record of its condition when it left the seller. It’s then wrapped, carried out, secured in the van and carried into the room you want at the other end. Marketplace collection and delivery starts from £50 across London.
Check it will fit before you buy
The most expensive marketplace mistake is a sofa or wardrobe that won’t go through your front door. Listing measurements are often approximate, so ask the seller to measure the item themselves — width, depth and height, plus the diagonal depth for sofas — and whether it comes apart.
Then measure your route: the front door, any tight hallway turns, the stairs and the door of the room it’s going into. If the numbers are close, send them to us with photos of the item and your hallway and we’ll give you an honest view before you commit.
- Item width, depth and height, measured by the seller
- Whether legs, feet, doors or sections come off
- Which floor it’s on at the seller’s, and whether there’s a lift
- Your front door, hallway turns, stairs and room door
- Photos from the listing and of the item from several angles
Paying the seller and booking your collection
Pay the seller directly, through the platform where it offers buyer protection or as you’ve agreed with them — we don’t take payment for the item on anyone’s behalf. Agree a collection window when the seller will definitely be home, and ask whether there’s parking or a loading spot nearby.
When you book, send us the seller’s address and phone number, the collection window, your address and the access at both ends. We confirm a fixed price and call the seller when the crew is on the way. If the seller isn’t there and nobody can release the item, a wasted journey may be charged, so please confirm the time with them first.
Inspection photos at pickup
Before the item is loaded, the crew looks it over for obvious damage and sends you photos. If it doesn’t match the listing, you can decide whether to go ahead before it’s in the van. It also gives you a record of the item’s condition when it left the seller.
We can’t test electrical items, check for hidden faults or judge whether the price was fair — that’s between you and the seller.
Two-person carry for heavy and bulky items
Parcel couriers usually won’t take a dining table, a wardrobe or a cast-iron radiator, and a single driver can’t carry them safely up a flight of stairs. For anything heavy or bulky we send two people, wrap the item, strap it in the van and carry it into the room you want.
Bought several things from different sellers? Tell us when you book — collections can often be combined into one route. For a sofa that won’t go up the stairs, see our sofa hoisting service.
Related services: Single item delivery, Sofa delivery, Sofa & furniture hoisting.
Helpful guides
What’s included as standard
We believe the price you’re quoted should be the price you pay. That’s why every marketplace collection & delivery booking comes with the essentials built in — no surprise charges bolted on when the crew arrives.
- Collection from the seller’s home, garage or storage unit
- Two-person carry for heavy and bulky items
- Condition photos at pickup, sent to you before loading
- Blanket wrapping and straps in the van
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- Delivery and placement in the room you choose
- Advice on measuring the item and your access before you buy
Who this service is for
Not sure whether this is the right option? It’s a great fit for a wide range of moves, including:
- Facebook Marketplace, eBay and Gumtree furniture marked collection only
- Heavy or bulky items parcel couriers won’t take
- Sofas, wardrobes, dining tables, sideboards and bookcases
- Buyers who can’t get to the seller themselves
- Second-hand appliances and gym equipment
Before you book
- Measure the item, the doorways and the stairs
- Check the lift size, or the floor if there is none
- Say where the van can park at both ends
How it works, step by step
We’ve refined our process across London moves every week to keep everything simple and predictable. Here’s exactly what happens from your first enquiry through to completion.
Check it will fit before you buy
Ask the seller for the item’s width, depth and height, whether it comes apart, and which floor it’s on. Measure your front door, hallway turns, stairs and the room door, and compare. If it’s tight, send us the numbers and photos and we’ll give you an honest view.
Pay the seller and agree a window
Pay the seller directly through the platform or as you’ve agreed — we don’t handle payment for the item. Agree a collection window when someone will be home, and get their phone number and full address.
Book your collection
Send us the seller’s address and number, your address, the item details and the floor and access at both ends. We confirm a fixed price and a collection slot, then call the seller when the crew is on the way.
Inspection photos at pickup
The crew looks the item over and sends you photos before loading. If it doesn’t match the listing, you can decide there and then. We’ll take a look for obvious damage, but we can’t test electrical items or judge the price.
Two-person carry and delivery
The item is wrapped, carried out by two people, strapped in the van and delivered. We carry it up the stairs and place it in the room you want, ready to use.
How much does it cost?
Marketplace Collection & Delivery is charged by the hour from our published rate card, from £50: a small van and driver is £50/hr, each helper adds £20/hr, and there is a 2-hour minimum. After that, time is billed in 30-minute steps.
The first 10 journey miles are included, then £1.50 a mile. See our pricing page for the full rate card and calculator.
| Job | Price |
|---|---|
| Small van and driver | £50/hr |
| Transit van and driver | £55/hr |
| Luton van and driver | £65/hr |
| Each extra helper | +£20/hr |
| 2-hour minimum | From £100 |
| Journey miles | First 10 free, then £1.50/mi |
Typical job
A marketplace collection & delivery with a small van, driver only that takes 3 hours inside our free miles.
- 3 h × £50
- £150
- Mileage (first 10 free)
- £0
- Total
- £150
Quotes are free. A deposit is only taken once we confirm your date, and it comes off the final balance.
A fixed quote in about one working hour. Larger jobs can book a free home survey.
What affects the price
A few practical factors move the final number up or down. Knowing them in advance helps you plan and, in many cases, keep costs lower:
- The size and weight of the item
- Whether it needs one person or two
- Stairs, lifts and carry distance at the seller’s and your address
- Distance between the two addresses
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- Whether the item needs dismantling at collection
- Waiting time if the seller isn’t ready
Key takeaways
- Marketplace Collection & Delivery follows the published rate card: 2-hour minimum, then 30-minute steps.
- Loading, unloading and the first 10 journey miles are included.
- Fully insured, across all 32 London boroughs.
- A fixed quote in about one working hour.
Covering all 32 London boroughs
Wherever you’re moving in London, pick your borough for a dedicated marketplace collection & delivery page — or browse the full areas hub.
- Barking & Dagenham
- Barnet
- Bexley
- Brent
- Bromley
- Camden
- City of London
- Croydon
- Ealing
- Enfield
- Greenwich
- Hackney
- Hammersmith & Fulham
- Haringey
- Harrow
- Havering
- Hillingdon
- Hounslow
- Islington
- Kensington & Chelsea
- Kingston upon Thames
- Lambeth
- Lewisham
- Merton
- Newham
- Redbridge
- Richmond upon Thames
- Southwark
- Sutton
- Tower Hamlets
- Waltham Forest
- Wandsworth
- Westminster
- East London
- Central London
- South London
- West London
- North London
- South East London
- Stratford
- Leyton
- Leamington Spa
- Warwick
Our drivers know which streets are too narrow for a Luton, where the low bridges and red routes sit, and how Congestion Charge and ULEZ affect your route — so the move stays on schedule.
Why choose Phi Movers
Genuine London specialists
London is where we work every day, so we know the boroughs, permits and shortcuts.
Fully insured
Goods-in-transit and public liability cover come as standard on every job.
Loading help included
Our crews do the heavy lifting with you, never charged as an extra.
Flexible scheduling
Evenings, weekends and same-day slots to fit around your life.
Experienced local crews
Uniformed movers who turn up on time with the right kit for London access.
What customers say
★★★★★
The crew arrived on time, wrapped everything with care and had us fully moved in before lunch. Fixed price with no surprises — the most stress-free move we've ever had.
★★★★★
Booked a last-minute man & van and they still turned up early. Polite, quick and genuinely careful with every single box. Couldn't recommend them more.
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FAQs
Answers about marketplace collection & delivery: pricing, booking, access and what is included.
Yes. We collect heavy and bulky eBay items from the seller and deliver them to your door across London, with two people for anything one person can’t carry safely.
Related services
View allReady to book your marketplace collection & delivery?
A fixed quote in about one working hour. No obligation, no hidden fees, all 32 London boroughs.