1.Our commitment
We are committed to making our website accessible and inclusive for all users, including people who rely on assistive technologies such as screen readers, keyboard navigation or screen magnification.
2.Conformance status
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities. We regularly review our site against this standard.
3.What we do to support accessibility
- Use clear, consistent layout and readable text with strong colour contrast.
- Provide descriptive text alternatives for meaningful images.
- Ensure the site can be navigated by keyboard and works with screen readers.
- Use semantic headings and labels so content is easy to follow.
- Design responsively so the site works on phones, tablets and desktops.
4.Known limitations
Despite our best efforts, some content may not yet be fully accessible — for example certain third-party embeds or older documents. We are working to fix these. If you find a barrier, please tell us so we can prioritise it.
5.Compatibility
Our website is designed to work with recent versions of major browsers (Chrome, Edge, Firefox and Safari) and common assistive technologies. Using the latest version of your browser and assistive software will give the best experience.
6.Feedback & contact
If you have trouble accessing any part of our website, or need information in a different format, please contact us at info@phimovers.co.uk or call +44 7405 793433. We aim to respond within 5 working days.
7.Enforcement
If you contact us with a complaint about accessibility and are not happy with our response, you can contact the Equality and Human Rights Commission (EHRC), which is responsible for enforcing accessibility standards in the UK.
8.About this statement
This statement was last reviewed on 1 July 2026. We review it regularly as we improve the site.
Need to talk to a human?
Our London team is happy to help with any questions about this policy or your move.