Skip to content
Phi Movers

Timing, clean & international

Free Removals Survey in London

A free home or video survey is the most accurate way to price a removal. We look at what you’re moving, the access at your property and anything awkward, then send a written fixed quote. No charge and no obligation to book.

4.9 from 148 reviews Fully insured 7am–9pm, 7 days

Free Home Survey

Quoted on the callA fixed price agreed before the day.
Ask for a price

32

Boroughs covered

Fixed

Quotes before move day

Insured

Goods + liability

Why a survey beats a removals calculator

Some moves are too big or too complex to price from a form alone. Our free home survey is a no-obligation visit (or video survey) so we can see your inventory, access and parking with our own eyes — and give you a quote you can trust.

A surveyor walks through with you, notes bulky items, stairs and carry distances, and flags anything that might affect the crew or van size. You get a clear written quote afterwards, with no pressure to book on the spot.

Ideal for larger homes, awkward access, pianos or anything where you’d rather be exact than guess. Book a survey, get your number, then decide in your own time.

Removals calculator or survey — which should you use?

An online removals calculator is useful for a rough idea of cost. It turns a list of rooms or items into an estimated volume, then a van size and crew. The problem is that most people underestimate what they own — lofts, sheds, under-bed storage and full kitchen cupboards rarely make it onto a list — and a calculator can’t see a narrow stair turn or a 30-metre carry from the nearest parking space.

A survey catches those things before the day, so the van is big enough, the crew is the right size and the price doesn’t need to change. For studios and one-beds a quote from a list and photos is usually fine; for anything larger or more complicated, a survey is worth the time.

Video survey or home visit?

A video survey works on a normal phone video call. You walk us round each room, opening wardrobes and cupboards and showing the loft and any outside space, then step outside to show the street and parking. It suits most flats and houses and can be booked at short notice.

An in-person visit is better for large houses, properties with very awkward access, moves with pianos or specialist items, and office or warehouse moves where we need to measure and plan the route through the building.

  • Open wardrobes, cupboards and storage spaces
  • Show the loft, garage, shed and garden
  • Point out anything that isn’t coming with you
  • Show the stairs, lift and route to the street
  • Step outside to show parking and access

What’s included as standard

We believe the price you’re quoted should be the price you pay. That’s why every free home survey booking comes with the essentials built in — no surprise charges bolted on when the crew arrives.

  • No-obligation home or video survey
  • Inventory and access assessment
  • Advice on van size and crew numbers
  • Parking and permit pointers for your street
Show 2 more
  • Written fixed quote after the visit
  • Completely free — no hidden survey fee

Who this service is for

Not sure whether this is the right option? It’s a great fit for a wide range of moves, including:

  • Three-bed+ homes and complex access
  • Moves with pianos or specialist items
  • Customers who want certainty before booking
  • Anyone comparing quotes properly

Before you book

  • Parking or a permit at both addresses
  • Lift bookings and the floor at each end
  • Boxes packed and furniture ready to move

How it works, step by step

We’ve refined our process across London moves every week to keep everything simple and predictable. Here’s exactly what happens from your first enquiry through to completion.

  1. Get your free quote

    Tell us what you need moving, your pickup and delivery addresses and your preferred date. Start your quote in under a minute — we usually reply with a clear fixed price within about one working hour. No site visit required for most jobs; a free home survey is available for larger moves.

  2. Confirm your booking

    Pick a date and time that suits you. A small deposit is only asked when you confirm the booking — it comes off your final balance. We’ll send a confirmation with everything you need to prepare, plus a friendly reminder as the day approaches.

  3. We prepare and protect

    On the day, our uniformed crew arrives on time with blankets, straps and trolleys. We protect floors, doorways and furniture before anything is lifted, so your home and your belongings stay in perfect condition.

  4. Careful transport

    Your items are loaded, secured and driven safely to the destination by an experienced London driver who knows the boroughs, the permit zones and the quickest routes at any time of day.

  5. Unload and settle in

    We place everything exactly where you want it, reassemble anything we took apart and only leave once you’re completely happy. Payment is taken on completion — simple and stress-free.

How much does it cost?

Free Home Survey is priced per job: we agree a fixed quote on the call, based on what is moving, access and distance. You know the total before we arrive.

The first 10 journey miles are included, then £1.50 a mile. See our pricing page for the full rate card and calculator.

What free home survey costs
JobPrice
Small van and driver£50/hr
Transit van and driver£55/hr
Luton van and driver£65/hr
Each extra helper+£20/hr
2-hour minimumFrom £100
Journey milesFirst 10 free, then £1.50/mi

Quotes are free. A deposit is only taken once we confirm your date, and it comes off the final balance.

A fixed quote in about one working hour. Larger jobs can book a free home survey.

What affects the price

A few practical factors move the final number up or down. Knowing them in advance helps you plan and, in many cases, keep costs lower:

  • The volume of items and the size of van required
  • How many crew members or helpers you need
  • Access at both addresses — stairs, lifts and carry distance
  • Total mileage beyond the first 10 included miles
Show 2 more
  • Timing — evenings, weekends, bank holidays and same-day bookings
  • Optional extras such as packing, dismantling or storage

Key takeaways

  • Free Home Survey is quoted as a fixed price, agreed before the day.
  • Loading, unloading and the first 10 journey miles are included.
  • Fully insured, across all 32 London boroughs.
  • A fixed quote in about one working hour.

Covering all 32 London boroughs

Wherever you’re moving in London, pick your borough for a dedicated free home survey page — or browse the full areas hub.

Our drivers know which streets are too narrow for a Luton, where the low bridges and red routes sit, and how Congestion Charge and ULEZ affect your route — so the move stays on schedule.

Why choose Phi Movers

Fixed, transparent prices

The quote you agree is the price you pay — no hidden fees added on the day.

Genuine London specialists

London is where we work every day, so we know the boroughs, permits and shortcuts.

Fully insured

Goods-in-transit and public liability cover come as standard on every job.

Loading help included

Our crews do the heavy lifting with you, never charged as an extra.

Flexible scheduling

Evenings, weekends and same-day slots to fit around your life.

Experienced local crews

Uniformed movers who turn up on time with the right kit for London access.

What customers say

★★★★★
The crew arrived on time, wrapped everything with care and had us fully moved in before lunch. Fixed price with no surprises — the most stress-free move we've ever had.
Sarah NoahIslington, London
★★★★★
Booked a last-minute man & van and they still turned up early. Polite, quick and genuinely careful with every single box. Couldn't recommend them more.
Jamie CarterHackney, London

Get a fixed quote

Call us or send a quote request — we usually reply within about one working hour. No obligation.

Get my free fixed quote

Start in under a minute. A fixed quote in about one working hour. No obligation, no card required.

Property size

Guide price for this size: £270–£350. Your fixed quote follows.

Moving day

FAQs

Answers about free home survey: pricing, booking, access and what is included.

Your moving date or date range, the new address and any access details you know about it, and a rough idea of what you’re leaving behind or selling. Questions about packing or storage can be answered at the same time.

Related services

View all

Ready to book your free home survey?

A fixed quote in about one working hour. No obligation, no hidden fees, all 32 London boroughs.

WhatsApp us